Who We Are
For over 70 years, Glatfelter Insurance Group has believed in doing the right thing for our clients, agents, communities and associates. This founding principle has enabled Glatfelter to grow from the kitchen-table, one-man-operation as it began, to one of the largest managing general agencies in the U.S. with nearly 500 associates across the country, a distribution network of over 4,500 independent brokers and more than 30,000 clients. It is what drives us to innovate—the desire to deliver the best for our clients. Founded as The Glatfelter Agency, which is still in operation, the program basis of Glatfelter Insurance Group, Volunteer Firemen’s Insurance Services (VFIS), was founded in 1969. Throughout the years, Glatfelter has expanded to include specialized program business inclusive of public entities, educational institutions, healthcare facilities, and religious organizations. Glatfelter provides their insureds with comprehensive insurance solutions including property, casualty, life insurance, and more. In 2018, Glatfelter joined American International Group (AIG) and is now part of the AIG family.
About the Position
Glatfelter Insurance Group is seeking a Web Developer. In this role you will collaborate with team members to build, update, and maintain both static and interactive corporate websites, micro-sites, landing pages and web applications. Assist the Digital Marketing Manager in managing HubSpot eblasts and forms – responsible for the creation, support, and trouble-shooting of any digital communications. Assist the digital/data team with collecting, analyzing, and summarizing data and trends to understand and improve user behavior and experience.
Key Responsibilities
- Work with the digital team on development of all web projects.
- Build, update, and maintain overall functionality for corporate websites, micro-sites, blogs, landing pages and online portals; optimize design using latest UX best practices and meeting WCAG accessibility standards
- Create site layout/user interface by using standard HTML/CSS practices
- Research and develop UX strategies for all web and digital communications
- Perform SEO optimization, keyword strategy and support adword/ppc efforts
- Conduct routine reviews, audits and testing of websites and digital channels
- Integration with digital marketing programs
- Meeting with stakeholders to discuss website design and function
- Work with the IT Security team to fix any known website vulnerabilities
- Create eblast templates, forms, and any other digital communications in HubSpot and provide technical support to the content team on any digital communications.
- Support the digital/data team in studying user behavior and user experience (UX) and making recommendations to the marketing team on how to modify/improve UX across all programs.
- Monitor the performance of all websites and landing pages
- Assist the digital/data team with pulling marketing analytics from various sources
- Work with the digital/data team to prepare and produce analytics reports on a monthly/as needed basis
- Assist the digital/data team with establishing and monitoring KPIs and Benchmarks, as well as user behavior and experience reports, modifications, workflows, forms, and recommendations
What We’re Looking For
- Bachelors’ degree or equivalent experience and 5+ years’ work experience with web development and UX (user experience) design.
- Strong knowledge and practical experience with front-end technologies including CSS3, JavaScript, HTML5, Bootstrap, and jQuery or React
- Familiarity with website build tools such as static site generators (Astro, Hugo, etc.), front-end libraries (React, Vue, etc.), traditional or headless Content Management Systems (DNN, Strapi), as well as marketing/analytics platforms such as HubSpot and Google Analytics.
- Experience with version control tools and practices, specifically Git.
- Must have adequate knowledge of relational database systems and languages, such as Microsoft SQL Server.
- Exceptional written, oral, and interpersonal communication skills.
- Organized, reliable self-starter with strong creative-thinking, analytical, problem-solving, decision-making, and interpersonal skills.
- Ability to troubleshoot, identify patterns and generate new approaches to user experience and analytics reporting.
- Solid understanding of analytics and industry-standard analytics platforms.
- Ability to handle multiple priorities and thrive in a fast-paced corporate environment.
- Must be detail-oriented, self-motivated, willing, and able to meet deadlines.
- Must have the ability to be proactive, take initiative, and be accountable for all projects and responsibilities – with minimal supervision.
- Team-oriented and skilled in working within a collaborative environment. Able to work on projects as part of a team, exchanging ideas and contributing skills that complement those of the other team members.
Why Choose Glatfelter?
Glatfelter is honored to have been named a Best Place to Work in PA since 2005. We are proud to offer a range of employee benefits and resources that help you protect what matters most - your health care, savings, financial protection and wellbeing. In addition to 17 paid holidays, (which includes a personal holiday and mental health and wellness day) we provide a variety of leaves for personal, health, family, and volunteer needs.
We believe in fostering our associates' development and offer a range of learning opportunities for associates to hone their professional skills to position themselves for the next steps of their careers. We have a tuition reimbursement program for eligible associates to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress.
Equal Opportunity Employer
It has been and will continue to be the policy of Glatfelter Insurance Group to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At Glatfelter, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Glatfelter is committed to working with and providing reasonable accommodations to job applicants and employees with physical or mental disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please contact Human Resources. Reasonable accommodations will be determined on a case-by-case basis.